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Customer Service

Customer Loyalty Rewards Your Bottom Line

Customer loyalty programs have been around for several decades, and today, airlines, hotels, car rental agencies, and most retailers have one. Many business owners wonder just how valuable a rewards program is. Consider these findings from The Center for Retail Management at Northwestern University: Only about 12% to 15% of consumers are loyal to one […]

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Keys To Hiring The โ€˜Bestโ€™ Employee

Successful small business owners will at some point reach the stage where they, if they want to continue to grow, will need to bring on an employee or two. This is a daunting task for many business owners as hiring the โ€œperfectโ€ employee is every managerโ€™s wish. One must be diligent in hiring and seek

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Vacation With The Family On A Budget

While many Arizona families may make do with a โ€œstaycationโ€, with careful planning and without breaking the bank you can still take a family vacation and stay within your budget. If it seems impossible this year, make certain you start saving now for next yearโ€™s vacation.

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8 Tips for Exceptional Customer Service for Small Business

As entrepreneurs weโ€™re often juggling many tasks which can lead to a decrease in business. Most often we are not providing the level of customer service that initially brought our clients to us. This is something to be avoided. At BASC Expertise weโ€™re always looking to fine tune our office procedures and staff to offer

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What sets BASC Expertise apart from the competition?

As a small business in a tough economy we understand the need for us to set ourselves apart from similar businesses. Providing high quality customer service to our clients is always our priority. As a small business owner we understand the value of prompt and accurate service and pass that along to our clientsโ€ฆand we

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